Technical Support

Technical support for our represented manufacturers is available through their web sites, or by calling or emailing their customer support departments. In some cases, dealers must have a registered log-in, but for the most part, you will find general product support documents, as well as technical FAQ’s. without a log-in. If you have specific questions about a product, or need assistance beyond what is available through the manufacturer web sites, please contact your regional Visitec representative.

Support for Visitec's Cloud Video Services
Pexip Service - Videxio - vNetCall

Tech support contact options

Call 630-762-0300 or 800-561-6721 and enter option 1, or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Knowledge Base

Technical support for Visitec's Video Cloud Services

Pexip Video Network Assessment Test

This test will help you evaluate if your network supports the cloud service and will identify any potential issues before you subscribe so that you can take corrective action to resolve them.

Click on the manufacurers logo to visit their support pages.

Work with US!

Our goal is to provide you with outstanding pre-sales and post-sales support around collaboration technologies.